The battery of the device then stopped working too (plug-in, not charging), and it immediately turns off when I unplug the charge cable. I tried many ways to resolved the problem, but it did not work, even reset to the factory mode. The touch function didnt work totally after that, and I had to use it as a laptop. My first Surface Pro 4 got dead touchscreen issue after a few week. Three months ago, I bought a Microsoft Surface Pro 4 from Amazon, a brand new Surface Pro 4.Īfter buying this Surface Pro 4, my job have been being effected a lot, and I think Microsoft should stop selling this kind of terrible laptop/tablet, recall all Surface Pro 4 they had sold, and they should test their products more carefully before sell it.
